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Buyer Protection6 active rules

AliExpress compensation directory

Pulled from AliExpress's official refund & dispute policies.

Browse the structured rules for AliExpress. Each card shows the expected compensation and the system's confidence rate. Pick a scenario to jump back to the AI claim generator.

Damaged88% confidence

Full Refund or Free Replacement via Buyer Protection

Late Delivery84% confidence

Partial Refund via Buyer Protection dispute

Delay window:4–15 days
Late Delivery90% confidence

Full Refund via Buyer Protection dispute

Delay window:16–120 days
Missing Item86% confidence

Partial or Full Refund via Buyer Protection dispute

Wrong Address88% confidence

Full Refund via Buyer Protection dispute (delivered to wrong address)

Wrong Item84% confidence

Full Refund via Buyer Protection (not as described)

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